[Video] Automating the Creation of Highly Personalized Communications

A Case Study on Streamlining Communications Programs through a Correspondence Management System

A technology-focused patient experience services company with a Call Center needed a way to streamline the patient correspondence program it manages on behalf of more than 400 hospitals.

In this video you’ll learn about the correspondence management system they implemented to achieve this, and the benefits they’ve experienced as a result of gains in efficiency and accuracy.

Strata Company has over 20 years of experience consulting businesses on how they can streamline and automate business processes to drive efficiency, reduce costs and remain competitive.

Read the full case study to learn more or contact us for a complimentary assessment and recommendations on ways you can improve your programmatic customer correspondence. Cloud-based systems can be built to meet your specific business needs, requirements and budget.